Cancellation Policy and Refund Procedurey
At Flyhubus, we believe in being open and putting our customers first. Our cancellation and refund policy is influenced by third-party service providers, so we encourage you to read it carefully before using our services. If our terms don’t sit well with you, we suggest looking for alternatives.
Key Aspects of Our Policy
- Non-Refundable Tickets: Unfortunately, if you purchase a non-refundable ticket, you won’t be able to get a refund. We highly recommend checking the airline's cancellation policies before you book.
- Refundable Tickets: If you have a refundable ticket, some airlines might offer airline credit points instead of cash refunds, which you can use for future travel with them.
- Restrictions: Keep in mind that certain restrictions may apply based on the airline's specific terms and policies.
- 24-Hour Cancellation: If you need to cancel within 24 hours of booking, you might be eligible for a refund, but this depends on the airline's policy.
- No Guarantee of Refunds: Just a heads up, refunds requested within the 24-hour window aren’t guaranteed and are at the airline's discretion.
- Refund Ineligible Products After 24 Hours: After 24 hours, tickets for flights, hotels, pre-paid car rentals, and vacation package service fees are non-refundable.
- Eligibility for Refunds: Generally, if you don’t show up for your flight, you won’t be eligible for a refund.
- Refund Processing Time: The time it takes to process refunds can vary, and we can’t promise a specific timeframe.
- Sequential Processing: Refunds are handled in the order they are received.
- Confirmation Email: Once your refund request is approved, you’ll get a confirmation email.
- Supplier Penalties: Be aware that the amount you receive back may be reduced by penalties from third-party suppliers.
- Refund Period: From the time you submit your refund request to when you actually receive the credited amount, it usually takes about 60-90 days.
- Service Fee: Flyhubus may charge a service fee for processing refunds after ticketing, if applicable.
- Other Terms: Additional terms and conditions may apply, depending on the specific situation.
Acknowledgment of Terms
By using Flyhubus and its services, you’re agreeing to our cancellation and refund policies outlined above.
If you have any questions or need more information, feel free to reach out to us at support@Flyhubus.com or give us a call at (866) 432-9019. We’re always here to help!